Contact

Delivery, payment, shipping and VAT addition to EU delivery countries

Important note:

From 1.7.2021 new customs and tax rules of the EU apply. The starting point for this shop is the German VAT and delivery country Germany. For orders that you place in your EU country, the VAT will be adjusted according to the VAT rate of your country during the order process and upon receipt of the final invoice and is not included in the item price.

Shipping conditions

Delivery is made within Germany and to the countries listed in the table below. Shipping to German islands is excluded. The shipping costs are inclusive of statutory VAT.

Deliveries within Germany:

We do not charge shipping costs.

Deliveries abroad:

We charge a flat rate for shipping to foreign countries. The shipping costs depend on the rim size, wheel/tyre combination, package size and shipping service provider and always refer to a complete set of original rims or wheels. Do you have any questions about delivery? Contact us at info@or24.de or by phone +49 (0)3831 / 66 77 110!

Delivery periods

If no other period is specified in the respective offer, the delivery of the goods will take place within 2 - 3 days in Germany (Germany), for deliveries abroad within 5 - 7 days after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction). Please note that no delivery will be made on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in a joint consignment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

If you collect the goods yourself, we will send the goods in one shipment.

If you collect the goods yourself, we will inform you by e-mail about the availability of the goods and the collection options. In this case, no shipping costs will be charged.

Accepted payment methods

• SEPA direct debit
• Credit card
• ApplePay
• Invoice
• Pre-payment
• iDEAL (Netherlands only)
• Instant bank transfer (DE, AT, CH, BE, UK, NL, IT, PL, HU, FR, ES, CZ, SK)
• giropay
• Przelewy24 (Poland only)
• eps (Austria only)
• PayPal
• PostFinance Card (Switzerland only)
• PostFinance E-Finance (Switzerland only)
• Bancontact (Portugal only)
• Online Bank Transfer (DE, AT, CH, BE, NL, UK)
• Amazon Pay
• Payment by instalment purchase easyCredit (Germany only)
• Cash payment on collection (Germany only)

Further details on payment

The invoice amount is to be settled within 14 days when paying on account. If you pay by credit card, your credit card account will be charged when the goods are dispatched.

If you have any questions, please contact us.

If you have any questions, please find our contact details in the imprint.