Germany
Right of withdrawal for consumers
(A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business or profession.)
Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within 100 days without giving any reason.
The withdrawal period is 100 days from the day,
- on which you or a third party named by you, other than the carrier, took possession of the goods, provided you ordered one or more goods as part of a single order and they are delivered together,
- on which you or a third party named by you, other than the carrier, took possession of the last item, provided you ordered several goods as part of a single order and they are delivered separately,
- on which you or a third party named by you, other than the carrier, took possession of the last consignment or last piece, provided you ordered goods that are delivered in several consignments or pieces.
To exercise your right of withdrawal, you must inform us (Original Räder 24 GmbH, Albert-Schweitzer-Str.18, 18442 Wendorf, telephone: +49 3831 6677110, email address: [email protected]) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Grounds for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer,
- for the supply of goods that are liable to deteriorate or expire rapidly,
- for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value is dependent on market fluctuations beyond the control of the trader,
- for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,
- for the supply of goods which, by their nature, have been inseparably mixed with other goods after delivery,
- for the supply of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
Sample withdrawal form
Optional – only fill in if you wish to withdraw
If you wish to withdraw from the contract and send it yourself, please complete this form and return it.
To
Original Räder 24 GmbH, Albert-Schweitzer-Str. 18, 18442 Wendorf
Email address: [email protected]
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/the provision of the following service (*):
- Order ID: (optional – for faster identification)
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s): (only if this form is notified on paper)
- Date:
Or fill it in directly here:
Revocation
